Privacy policy

We take data protection seriously

Protection of your personal data is very important to us. Therefore, we always handle personal information that you enter on our portal with strict confidentiality and in accordance with the data protection provisions, particularly the German General Data Protection Regulation (GDPR) and German Federal Data Protection Act (new version of FDPA).

When you visit our website, our web servers save the IP address of your Internet service provider, the website from which you visit us, the pages you visit on our site and the date and duration of the visit by default. This information is absolutely necessary for the technical transmission of websites and secure server operation. This data is not evaluated on a personalized level.

If you send us data using a contact form, this data is saved on our servers as part of our data backup. We use your data exclusively for handling your requests. Your data is handled with strict confidentiality. It is not transferred to third parties.

Information about the responsible authority:

Maschinenfabrik Reinhausen GmbH
Falkensteinstraße 8
93059 Regensburg
Germany

Phone: +49 (0) 941/4090-0
E-Mail: info@reinhausen.com
Internet: www.reinhausen.com

 

Personal Data

Personal data is data related to you. This includes, for example, your name, mailing address and e-mail address. You do not need to disclose any personal data in order to visit our website. However, in some cases, we require your name and address as well as other information to be able to provide you with the requested service.

The same applies if we send informational materials upon your request or respond to your inquiries. In this context, only data that you have sent to us of your own accord is stored, and we will always notify you of this.

When you use one of our services, we generally collect only data that is necessary to be able to provide you with this service. Provision of any additional information to us is completely voluntary. We process personal data in order to be able to offer you our service or to pursue our commercial goals.

Automatically saved data

The provider of the pages automatically collects and stores information in server log files that your browser transfers to us automatically. These include:

  • Type and version of the browser
  • Date and time of access
  • The IP address

This data is not merged with any other data sources. Processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and function of our website. For reasons of technical security, particularly to prevent attempted attacks on our web server, this data is stored by us for a short time. This data cannot be traced back to individual persons. After seven days at the latest, the data is anonymized by abbreviating the IP address at the domain level so that it is no longer possible to trace it back to the individual user. The data (in anonymized form) is also used for statistical purposes. No comparison with other databases or forwarding to third parties, in whole or in part, takes place.

Online-Events

When you register for one of our online events, we collect certain personal data from you and process it. We do this specifically for the purpose of handling your registration and running the event. The legal basis for this is Article 6(1) (b) of the GDPR (concerning the performance of a contract). Your data will be erased after the event. 
In accordance with the legal requirements of Section 7(3) of the German Act Against Unfair Competition, we are authorized to use the e-mail address that you specified upon conclusion of the contract for direct advertising of other similar products or services that we offer. You will receive these event recommendations from us regardless of whether you have subscribed to a newsletter. If you do not want to receive these recommendations from us via e-mail, you can object to the use of your e-mail address for this purpose at any time without incurring any costs beyond the usual tariffs associated with data transmission services. To do this, simply notify us in writing. Of course, every e-mail also contains an unsubscribe link.

Cookies

When you visit our website, we may save information on your computer in the form of cookies. Cookies are small files that are transmitted from an Internet server to your browser and saved on the hard drive. We only save your Internet Protocol address in this process – no personal data. The information stored in the cookies lets the website recognize you automatically when you next visit, making the site easier for you to use. The legal basis for the use of cookies is the legitimate interest in accordance with Art. 6 Para. 1 of the GDPR.

Of course, you are also able to visit our website without accepting cookies. If you do not want your computer to be recognized upon your next visit, you can also opt out of using cookies by changing the settings in your browser to "Block cookies." The procedure for this can be found in the user guide of your personal browser. If you opt out of using cookies, however, it may lead to limitations to the use of some areas of our website.

Which cookies do we use?

Required

Provider: Maschinenfabrik Reinhausen
fe_typo_userMaintains the status of the user for all page requests.
Expiry: End of session
PHPSESSIDMaintains the status of the user for all page requests.
Expiry: End of session

popup_banner

Saves the pop-up status on the current domain so that the hint is only shown once every 24h.
Expiry: 24h

Functional

Provider: Maschinenfabrik Reinhausen
cookieconsent_statusSaves the user's consent status for displaying YouTube videos on the current domain.
Expiry: 1 year

chat_consent

Stores the user's consent status for live chat cookies on the current domain.
Expiry: 1 year
vuframe_consentSaves the user's consent status for displaying the interactive iFrame on the current domain.
Expiry: 1 year
Provider: Userlike
uslk_s"Userlike Session Cookie" To ensure the functionality of the software, we store cookies in the user's browser for the application status. They contain the persisted state, machine state, session ID and chat statistics. These cookies are deleted at the end of the browser session.
Expiry: End of session
uslk_e"Userlike Expire Cookie" To enable your identification when you return to the website, the browser stores cookies containing your user information. Each cookie contains a unique User ID, end user name, e-mail address and number of visits. These cookies are stored by default for one year.
Expiry: 1 year

Google Tag Manager

This website uses Google Tag Manager. The Tag Manager does not collect any personal information. The tool will trigger other tags that may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager. Google's privacy policy regarding this tool can be found here: marketingplatform.google.com/intl/en/about/analytics/tag-manager/use-policy/

 

etracker


The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. When visitors give us their explicit consent, cookies are used, which enable the statistical analysis of the use of this website by its visitors as well as the display of usage-relevant content or advertising. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated with etracker is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to strict German and European data protection laws and standards.In this regard, etracker was checked, certified and awarded with theePrivacyseal data protection seal of approval.

The data processing is based on the on the legal basis of Art. 6 Section 1 lit f (consent) of the EU General Data Protection Regulation (GDPR) to optimise our online offer and our website. As the privacy of our visitors is very important to us, etracker anonymizes the IP address as early as possible and converts login or device IDs into a unique key with which, however, no connection to any specific person can be made with. etracker does not use it for any other purpose, combine it with other data or pass it on to third parties.

You can revoke your consent at any time. Your objection has no detrimental consequences for you.



Further information on data protection at etracker can be found here.

Live-Chat Tool "Userlike"

You can contact us via the live chat function. On this website we use the live chat software by the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Köln, Germany (hereinafter referred to as "Userlike"). You can use the live chat like a contact form to chat with our employees in real time.

Userlike uses "cookies", which are text files that are stored on your computer and enable a personal conversation in the form of a real-time chat on the website with you. The Userlike cookie is set by the live chat plugin to enable the live chat, to keep the chat open while you surf and assigned to the same operator. The information about your usage and related data of the live chat is collected, stored and processed on Userlike servers in Germany.

When using the chat, the following data is collected, processed and stored: Date and time of access, browser type/version, IP address, operating system used, URL of the previously visited website, amount of data sent, first name, last name and e-mail address.
The data processing is based on Art. 6 para. 1 sentence 1 lit. f DSGVO and is in the interest of simplifying and improving communication with you.

You will find more detailed information in the Userlike privacy policy: https://www.userlike.com/en/terms#privacy-policy

YouTube

We use YouTube to integrate videos. The videos were embedded in the extended privacy mode. However, like most websites, YouTube uses cookies to collect information about visitors to its site. YouTube uses them to collect video statistics, prevent fraud, and improve user experience, among other things. This also leads to a connection to the Google DoubleClick network. When you start the video, this could trigger further data processing operations. We have no control over this. For more information about YouTube's privacy policy, please see their privacy policy at: http://www.youtube.com/t/privacy_at_youtube​​​​​​​ 

Security

We have taken technical and administrative security measures to protect your personal data from loss, destruction, tampering and unauthorized access. All of our employees and all service providers working for us are bound to the applicable data protection regulations.

Whenever we collect and process personal data, it gets encrypted before it is transmitted. This means that your data cannot be misused by a third party. Our security measures undergo a constant process of improvement and our privacy policies are constantly being revised. Please make sure that you have access to the latest version.

Rights of affected persons

At all times, you have the right to information about your stored data, the right to rectification, erasure or restriction of processing of your data, the right to object to processing and a right to data portability and to complaints in accordance with the provisions of data protection law.

Right to information:
You can request information from us about whether and to what extent we process your data.

Right to rectification:
If we process data about you that is incomplete or incorrect, you can request that we rectify or complete it at any time.

Right to erasure:
You can request that we erase your data, provided that we are processing it unlawfully or the processing interferes disproportionately with your legitimate protection interests. Please note that reasons may exist that prevent us from deleting your data immediately, such as in the case of statutory retention periods.

Independently of the assertion of your right to erasure, we will delete your data immediately and completely, insofar as we are not prevented from doing so by any legally mandated or statutory retention period.

Right to restriction of processing:
You can request that we restrict the processing of your data if

  • you dispute the correctness of the data, in which case the restriction will extend over a duration that enables us to verify the correctness of the data,
  • the processing of the data is unlawful, but you reject erasure and instead demand restriction of data use,
  • we no longer need the data for the intended purpose, but you still need this data to assert or defend against legal claims, or
  • you have lodged an objection to the processing of the data.

Right to data portability:
You can demand that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you can transmit this data to another responsible party without interference from us, insofar as

  • we process this data based on consent granted and retractable by you or to fulfill a contract between us and
  • this processing takes place using automated processes.

Where technically feasible, you can request that we transmit your data directly to another responsible body.

Right of objection:
If we process your data out of a legitimate interest, you can object to, and revoke your consent for, this data processing at any time; this would also apply to any profiling based on these provisions. We will then no longer process your data unless we can prove the existence of binding reasons for processing that supersede your interests, rights and freedoms or that the processing serves the purpose of asserting, exercising or defending against legal claims. You can revoke your consent to the processing of your data for the purpose of direct marketing at any time without specifying reasons.

Right of complaint:
If you believe that we are infringing against German or European data protection laws in processing your data, we ask that you contact us to clear up any questions. Of course, you also have the right to contact the supervisory body responsible for you, which is the respective state office of the data protection commissioner.

To assert one of the aforementioned rights against us, contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

Changes to this privacy policy

We reserve the right to change our privacy policies if this becomes necessary due to new technologies. Please make sure that you have access to the latest version. If fundamental changes are made to this privacy policy, we will announce these changes on our website.

All interested parties and visitors to our website are welcome to contact our data protection officer with any questions regarding data protection.

Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
Phone: +49 941 2986 930
E-Mail: anfragen@projekt29.de

LLL:EXT:base_template/Resources/Private/Language/Frontend.xlf:chat.titleContact